# Unlock Customer Success Story: Dan

California resident Dan, like many consumers, was dealing with credit card debt – debt that was accumulating every month thanks to ever-mounting interest. He was anxious to find a way to pay it off. When a friend referred him to Unlock, he didn’t know anything about [Home Equity Agreements (HEAs).](/blog/home-equity/7-questions-to-ask-if-youre-considering-a-home-equity-agreement/) But he was interested, and decided to make the call and learn more. “The Unlock rep explained things well,” he says, “and I decided to go for it.” In fact, throughout the process, Dan found what he calls “world-class service.” The Unlock representatives would find out any answer to any question, and “went beyond the call of duty.” He found both company and process operated in a very organized manner. Unlock's HEA provides “a timely manner to get money when you need it,” says Dan. “It’s something I would definitely refer others to.” Situations like this are not unique to Dan. Many folks are facing this challenge and wondering where to turn for help. Consider a Home Equity Agreement from Unlock. Learn more about Unlock's HEA [here.](https://app2.unlock.com/)